Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or use our platform. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

We also use similar technologies such as web beacons, pixels, and local storage to collect information about how you use our Service.

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the platform to function properly and cannot be disabled:

• Authentication and login sessions
• Security and fraud prevention
• Load balancing and performance optimization
• Remembering your login status
• Storing user preferences and settings

2.2 Functional Cookies

These cookies enhance your experience by remembering your choices and preferences:

• Language and region preferences
• Dashboard layout and customization
• Notification settings
• Form data and user inputs
• Accessibility preferences

2.3 Analytics Cookies

These cookies help us understand how you use our platform to improve our services:

• Page views and navigation patterns
• Feature usage and engagement
• Performance metrics and error tracking
• User flow and conversion tracking
• System performance monitoring

2.4 Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Analytics for website analytics
• Twilio for communication services
• Cloudinary for image and file management
• Google Maps for location services
• Other integrated healthcare systems

3. Types of Cookies We Use

4. Managing Your Cookie Preferences

4.1 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Block third-party cookies
• Receive notifications before cookies are set
• Automatically delete cookies when you close your browser

4.2 Browser-Specific Instructions

4.3 Platform Cookie Settings

You can also manage some cookie preferences directly within our platform:

• Access your profile settings to modify notification preferences
• Adjust dashboard layout and display options
• Control analytics and usage tracking preferences
• Manage third-party integration permissions

5. Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience with our platform:

• Essential Cookies: Disabling these will prevent you from logging in or using core features
• Functional Cookies: You may need to re-enter preferences and settings each time you visit
• Analytics Cookies: We won't be able to improve the platform based on usage data
• Third-Party Cookies: Some integrated features may not work properly

6. Third-Party Services

Our platform integrates with several third-party services that may set their own cookies:

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

8. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us: